If you woke up this morning wondering “Is Fitbit down?”, you’re not alone. Thousands of Fitbit users across the globe are facing issues with syncing, logging in, and accessing their health data. Fitbit has officially acknowledged a major outage, and here’s everything we know so far.
With millions people depending on Fitbit for health tracking, step counting, and sleep monitoring, an outage like this highlights how dependent we’ve become on connected devices.
Thousands of users are reporting problems with:
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App not opening or getting stuck on the loading screen
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Devices not syncing data
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Unable to log in to Fitbit accounts
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Health data not showing up
Fitbit’s official status: “experiencing a major outage”
status.fitbit.com confirms the app and web API is experiencing a “major outage”
Fitbit Community Post
To further validate the situation, we visited the official Fitbit Community. Multiple threads have been created by users reporting:
Problems in the last 24 hours
Thebelow graph give number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
Reddit post from fitbit
Are we back? One user just posted that they’re able to log in once again with their regular details, with others chiming in that it’s working.
However, other users are stating that they still can’t access their app, so it’s clear the fix is slowly being rolled out to the userbase.
Image Credits: Future / Fitbit
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